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What we do

Our process begins with a photographic inventory of the affected contents and an assessment of the damage needing restoration/cleaning.

We work closely with the insurer and the insured to agree the most effective plan to stabilize the contents and remove them for treatment.

 
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As contents arrive at our facility we check-in the items from the agreed inventory into our dedicated CatCleaning ™ inventory management system which allows us to track the entire work order or any individual piece. We have "state of the art" software which allows us to be extremely efficient.

Our technicians will go to work immediately to stabilize the homes contents and using environmentally friendly treatments, start the cleaning process to mitigate against further losses from protracted storage.
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After cleaning/restoration many of the items will require a day or so in our dedicated Deodorizing room which removes any residual odors from smoke damage, microbial action, or from the cleaning process itself.

When cleaning and deodorizing is complete the homes contents will be packed and stored either in a dedicated customer vault or transferred to our climate control room if the item is temperature or humidity sensitive.

After the home has been repaired we will return the restored contents to the home.

 

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